Customer Service is the heart of the “A Game.”

Bring Your “A Game” ---Every day!

Here are the BC Customer Service Keys---this is how we can ensure that each interaction has a positive outcome.

Even if the message is not one that the customer wants to hear, the way we handle each other – and the public—is part of the “A Game” protocol.

Read the BC Customer Service Keys, below.

Then watch the video, “Delight the Customer.”

Service Excellence is our goal.

When we do what we can to delight the customer, it will increase the perception of Bermuda College with the public.  When we go the extra mile to ensure that each customer leaves with a "WIN,"  our classrooms will be filled and our co-workers will be eager to interact with us.

Service Excellence can be your reputation.... and the college's.

Click on the "Delight the Customer" tab to learn more.